New
- Members can check themselves in by scanning your makerspace's QR poster. Admins print the poster from Memberships, and members see how many visits they have left.
- Staff can check a member in from the member's profile, with an Undo for the same day.
- Admins pick a reason when issuing a refund and can add a note.
Improved
- Changing membership plans bills correctly: an upgrade takes effect right away with a prorated charge, and a move to a cheaper plan takes effect at the end of the current billing period.
- Membership tiers are now called plans across admin and member screens, emails and exports.
- The refund dialog shows the order total and how it splits between card and gift card, and the transactions list shows refunds that are still processing or failed, with a way to try an unfinished refund again.
- Orders and event registrations paid with a gift card are refunded back to the gift card, and a replacement gift card is issued when the original is no longer active.
- Billing admins are emailed when a refund fails or is cancelled.
- The email templates screen is translated into Spanish and French, and membership plan cards work with the keyboard.
Fixed
- Refunds return exactly the amount asked for, including orders paid partly by gift card and partly by card, and a refund can never be issued twice.
- Refunds and disputes made in the Stripe dashboard are recorded once in MakerVera.
- A buyer who pays for something that sold out before their order completed is refunded automatically.
- A gift card balance is held while a checkout that uses it is in progress, so it can't be spent twice.
- Paid annual memberships load correctly again.
- Members' email preferences are respected for every email sent from built-in templates.
- Messages with no translation in a member's language arrive in English instead of not being sent.
- The Plan & Billing page no longer shows billing controls that don't apply to plans MakerVera assigned.
Performance & stability
- Behind-the-scenes improvements to performance, reliability and security, including a faster first page load after the app has been idle.
Learn more
- New guide: Checking Members In
- New guide: Self Check-In with a QR Poster
- Updated guide: Add-On Products
- Updated guide: Broadcast & Announcements
- Updated guide: Cancellation & Refund Policies
- Updated guide: Getting Started
- Updated guide: Gift Cards
- Updated guide: Joining a Membership
- …and 12 more new or updated pages on