New
- Sell one-time passes. Set up a pass with a one-time price, how many days it lasts and how many visits, bookings or hours it includes. Visitors can buy a pass without a membership, admins can give one from a member's profile, and a pass ends on its own when it is used up or expires, with emails to the holder.
- Members see how many visits they have used and have left, and when they reset, on My membership. The visit count turns amber when they are running low and red at the limit, and pass holders see their pass, its visits left and its last valid day.
- Members get one email when they are running low on visits, once per period or pass, in English, Spanish and French. Members who turned off membership emails don't get it.
Improved
- Cancelling a cohort now cancels its upcoming sessions too. The confirmation says how many sessions will be cancelled and what happens to instructor payouts, and registrants still get a single cancellation email.
- Completed and cancelled classes can no longer be changed by accident. If a class was completed or cancelled in another tab, saving it or checking someone in shows a message and the page switches to read-only.
- Purchases paid by bank debit, such as ACH Direct Debit, are completed once the payment clears. Anything held for the buyer, like a gift card amount, stays held while it clears, and if the payment fails nothing is delivered and the buyer gets an email.
- Checkout explains when an earlier membership or pass payment is still being confirmed, and asks you to try again in a moment when someone else is buying the same item at that moment.
- The tax card on the Payments page shows a single button to manage your tax jurisdictions.
Performance & stability
- Behind-the-scenes improvements to payment processing, reliability and security.
Learn more
- New guide: Bank Debit Payments
- New guide: Getting Started
- New guide: One-Time Passes
- Updated guide: Admin Guide: Creating & Managing Events
- Updated guide: Checking Members In
- Updated guide: Frequently Asked Questions
- Updated guide: Gift Cards
- Updated guide: Instructor Guide
- …and 6 more new or updated pages on