New
- Members can add an add-on from My membership at any time, remove one at the end of its billing period, and undo a removal until then. Every change first shows what is charged today and the new monthly or yearly total, or that nothing is charged.
- When a reservation needs an add-on the member doesn't have, the message links straight to adding it. Reservations that only a removed add-on covered are cancelled when it ends, with one email listing them.
- A new Membership Utilization report under Reports shows, for each plan with a visit limit, its members, average and median visits, and how often members reach the limit, plus the current period so far and how passes were used. Filter it by plan and date, and export it as a spreadsheet. Available on the Foundational and Professional plans.
Improved
- Changing plans now opens a dialog that compares plans side by side and shows exactly what the change charges now and what you'll pay from when, before you confirm. With a downgrade scheduled, My membership says when your plan changes and lets you keep your current plan.
- Payment confirmation pages now show the result your makerspace actually recorded: a payment that was refunded, failed, expired or is still clearing is shown as such, never as a success.
- Hosted checkout, donations and the billing portal now appear in the member's chosen language.
- The Payments page in admin settings shows your payment connection on a new card, offers to continue setup after an expired link, and shows when the payment provider has removed access.
- Session pages are easier to read and edit: the schedule and roster sit side by side with settings, dates and times are set in one row, and the header shows which session of the class it is, the location, the instructor and how many are registered.
- Confirmations for a single session name the substitute instructor when one is set.
Fixed
- When a gift card covers part of an order and the buyer covers the processing fees, the card is now charged exactly the total shown.
- Closing the gift card and card payment window frees the gift card right away, so its full balance is available on the next try.
- Two orders placed at the same moment in one makerspace no longer collide on the same order number.
- Registering for a class that isn't open now shows a clear, translated message, and sessions of a cancelled class can no longer be signed up for.
Performance & stability
- Behind-the-scenes improvements to payment processing, reliability and security.
Learn more
- New guide: Membership Utilization Report
- Updated guide: Add-On Products
- Updated guide: Admin Guide: Creating & Managing Events
- Updated guide: Bank Debit Payments
- Updated guide: Booking Equipment & Workspaces
- Updated guide: Cover Processing Fees
- Updated guide: Donation Campaigns
- Updated guide: Event Access Policies
- …and 12 more new or updated pages on